The way we communicate is crucial to the success of our interpersonal relationships - both professionally and privately. Unlike professional topics, communication can never be separated from us personally. Our personal experiences, needs and emotions have a major influence on how we conduct our conversations. Find out more about the guiding principles of successful and effective communication.

Your questions:

  • How can I conduct conversations in a more goal- and result-orientated way?
  • How can I react authentically in critical dialogue situations and remain constructive when conducting conversations?
  • How do I stay in the driver's seat during customer meetings?
  • How can I turn the conversation into a real dialogue?
  • How do I come across to others?
  • What does my attitude have to do with the course of the conversation?

Target group:

Interested employees and managers who regularly engage in dialogue with different hierarchical levels, areas of responsibility or characters and would like to raise the success of their communication and the effectiveness of their conversations to a new level.

Your benefit:

  • You will be sensitised to consciously dealing with your own goals, wishes, needs and emotions.
  • You will recognise the different needs of your conversation partners and be able to respond appropriately.
  • You will receive effective impulses and suggestions for preparing and conducting difficult dialogue situations so that you can communicate even more professionally and confidently in the future.
  • You will sharpen your antennae for the impact of your communication.
  • You will work on your own practical examples, receive personalised feedback and take away specific ideas for action

Please register in writing to or use the online booking option at:

Your contact persons

Open dates